Saturday, November 28, 2009

When will VW get the mom memo?

The soccer mom is dead. She is buried next to the Astro mini-van. And if she wasn’t, I would kill her after watching videos like the one featured in this recent article.

I wasn’t sure whether I should feel offended or annoyed at the video, which is marketing the VW Routan. So I felt both.

The mom in question has an annoying mom-jean, bouncing around, hugging strangers kind of persona. Of course she speaks with a northern Midwest accent, youbetcha. To make it worse, this soccer mom has forgotten her children who are sitting on a street curb alone in the rain.
Did VW miss a little what-not-to-do-when-marketing-to-moms case study called Motrin Moms? Moms don’t like snark. They don’t want to be portrayed as disregarding their children. They certainly don’t want to be shown has having half a brain. They are tech-savvy, empowered multi-taskers in charge of the household after all.

For Pete’s sake, how many times are we going to have to keep regurgitating the Motrin Moms case before other major brands come around?

And they probably aren’t self-identifying as soccer moms anymore, even though kids’ soccer may very well be a big deal at home. Research has uncovered more than 50 mom sub-segments. Yet decades after the birth and death of the Soccer Mom, we still see her starring in mom-focused campaigns.

The Routan mom should be wielding a smart phone (not a clipboard!) where she manages the family calendar and 'to-dos.' And said to-do list wouldn’t include “don’t forget children.” She should be trendy (like her Routan?) and socially appropriate.

Of course moms appreciate humor in marketing. But it’s just not funny when the target is mom and particularly one we can’t identify with. We need to laugh with her; not at her.

Is this the consumer VW folks see when a mom walks into a dealership? Take the sterotype-colored glasses off, VW marketers. Not to mention the fact that if this is the type of mom driving a Routan, do you really think that’s the type of driver persona I want to identify with?

When did making-fun-of-mom become a marketing strategy?

So many questions. Such high blood pressure. (sigh)

1 comment:

Christine Copeland said...

This video is really bad!